After 15 years of practice, why are we still so awful at email?

Two new trends are emerging in greetings, both bad. Sign-offs are getting worse too, writes Lucy Kellaway.  See acast.com/privacy for privacy and opt-out information.

Two new trends are emerging in greetings, both bad. Sign-offs are getting worse too, writes Lucy Kellaway.

Hosted on Acast. See acast.com/privacy for more information.