Being a team manager isn't just about hitting targets - it's about helping your team grow and getting them ready for what's coming next. And right now, the skill that matters most is coaching!
Let's be honest - most new managers feel like they're drowning. Everything's coming at them, everyone's coming at them, and they're stuck in that old-school "delegate and instruct" mode that leaves everyone frustrated. But here's the thing: coaching isn't some mystical two-hour journey exploration. It can be a five-minute conversation with four simple questions.
This week, we break down why coaching is the unlock that transforms you from a micromanager into someone who actually develops their team. They're sharing the practical, no-nonsense approach that builds trust, develops independence, and helps you step back without stepping away.
What you'll learn:
• Why coaching beats the old "tell people what to do" management style every time
• The difference between coaching, mentoring, and managing (and when to use each)
• Five game-changing questions you can use right now - no certification required
• How to resist your "hero complex" and let your team actually solve problems
• The art of "snap coaching" - coaching in the moment when it matters most
• When NOT to coach (because sometimes you just need to give direction)
Our BIZ hosts are Lisa Lie - a former Head of People & Culture and Organisational Coach - and Mamamia’s Em Vernem.
Learna is Lisa’s microlearning app for practical people skills at work. Expert-led lessons to build confidence, solve challenges, and work smarter - in under 7 minutes. Get it on Apple or Google Play.
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Resources Mentioned:
Learna:'Start coaching in the moment' - Learna'Stop being the team fixer' - Learna'Empower people with coaching' - Learna
Books:
Coaching Habit by Michael Bungay Stainer
The Advice Trap by Michael Bungay Stainer
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