Getting complaints about the quaility of your products

Today’s bonus episode is all about the product.

Britt’s diving into the realities of managing product quality — especially when negative feedback rolls in. How do you respond, adapt, and move forward?

She also shares her take on the pressure to keep up with fast-moving fashion trends, and what really happens behind the scenes when there’s a manufacturing error. How do you turn a costly mistake into a learning moment — or even a win?

Let’s get into it.

LINKS

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CREDITS
Host:
 Brittney Saunders. 
Senior Producer: Xander Cross
Managing Producer: Elle Beattie

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